Открытие и закрытие ресторана. Контроль и управление персоналом. Организация работы по качественному и своевременному обслуживанию гостей. Составление графика работы (официанты, бармены, тех.персонал) Контроль соблюдения стандартов сервиса. Контроль проведения инвентаризации. Ведение кассовой дисциплины. Ведение бюджета движения денежных средств.

 Oversee and conduct various staff training development programs  Elaborate hiring needs and ideal candidates profiles in close contact with business units.  Find top relevant candidates and invite them to interviews/ manage the interviewing process  Supervise the on boarding process with a test period and critical hit tasks.  Ensure newcomers raise the bar and deliver value from the first days  Conduct and oversee various staff training development programs  Counsels with department heads and employees regarding performance reviews, personnel issues, scheduling, benefits

 Assisting Operations Manager with development, implementation and improvement of business unit processes to achieve key result areas, cost savings and operational efficiencies as outlined by Head of Department.  Supervising the operation of catering matters when on shift and communicating upwards ensuring that all teams are catering correct aircraft and flights whilst complying with Middle East Airlines’ occupational health and safety policy  Creating labor forecasts, ensuring that all employees are working in safe condition  Ensuring that Airlines is provided with the in-flight catering service as per laid down procedures and specifications at all times with commitment for a great quality control service

 Handing entire retail activities and driving exceptional increase in revenue through vision, creativity, and an intuitive sense for Market Understanding, Team Management & Customer Relationships  Successfully set up an individual training plan, depending on each individual’s needs. Used the corporate training department/coaching one on one if needed. Handled a yearly appraisal, and setting staff IDP (Individual Development Plan). Ran internal and external Brands training/trips for high performers to attend trainings in the brand’s origin country  Created and arranged training for sales staff on how to implement ART of Selling technique; planned and prepared work schedules to meet the needs of the store and assigning employees to specific duties.  Created and maintained individual detailed sales trackers to help team better understand the business revenue and service goals. Liaised with Brands marketing departments for a consistent. Updated, discontinued collection, new training tools, pricelists and VM guidelines; assigned Brands ambassadors that maintain brands display as per company guideline, and ensure a regular training is done  Planned Brands structure (delisting brands, suggesting new products OTB) for the coming year with corporate planning department based on customer feedback provided by sales team, and previous year Brands figures Chattels&More, Kare Design - Unit Sales Manager Value Proposition: Designed & implemented new policy for stores. Established competitive strategies to expand market share and achieve top-line & bottom-line targets; handled business planning operations & analysis for assessment of revenue potential for expansion. Key Responsibilities:  Planning: Developing and implementing competitive strategies to generate sales, develop & expand market share to increase short and long-term profits. Maintaining continuous alignment of operations scope with strategic business objectives and provide recommendations to modify & enhancing effectiveness toward business result or strategic intent  Operations: Establishing policies, procedures and best practices for the successful operation of stores, ensuring that sales and customer engagement standards are achieved. Driving overall Customer experience improvements, with keen eye on process improvements.  Activities: Executing an effective in-store merchandising philosophy to increase sales/gross profit. Generating business through aggressive direct marketing efforts, sales promotion activities for enhancing awareness and visibility.  Development: Competently managing day to day functions of the business with an aim to generate profits and increase the inherent value of the business. Accomplishing business objectives by identifying & solving clients’ problems. Ensuring the maintenance of a quality service by establishing organization-wide standards.  Quality Management: Ensuring maintenance of excellent relations with clients and maximum customer satisfaction through achieving service quality norms to generate avenues for additional business by monitoring speedy resolution of client queries  Leadership Acumen: Providing leadership and vision to organization by assisting Top Management in the development of long range & annual plans, and with evaluation and reporting of progress on plans.  Team Management: Supervising team for achieving increased profitability. Motivating, monitoring activities & taking feedback of executives with regards to upcoming trends in the markets for planning. Guiding and supporting front-line team through goal setting & reviewing measures.  Monitored and tracked execution of annual planning and budgeting, encouraging the use of monitoring activities to foster improvement in program quality  Accountable for hiring and training diverse team for being accountable toward the new challenge with a set plan to meet shareholder’s expectations in a fast paced. Partnered with buyers to ensure correct product assortment and product integrity  Accountable for the entire Store Operations, Training, Inventory Control, Cash Management, Store Administration. Ensured exceptional customer service experience.  Responsible for making sure smooth operations on and off the shop floor; ensuring controllable costs are maintained within the budget. Drove operational, visual and customer service standards in store. Monitored and reviewed KPI regularly  Recognized and rewarded good staff performance. Developed business links within the local community. Monitored competitor activities based on a regular visits & SWOT analyses.  Identified streams for revenue growth by establishing cost-effective plans to build customer preference. Analyzed current growth rate of company and planning new strategy laid for improving the company’s turnover

Functioned as senior brand representative for a high standard presentation of 7 top luxuries leading Brands (Fendi, IPE Cavalli, Ralph Lauren, Ligne Roset, Baxter, Minotti and Kenzo); used SIM Program (Store Inventory Management) by Oracle. Managed the Showroom stock requests from the warehouse based on sell through reports

 Create and/or implement curriculum  Plan and execute English lessons for Grade 2 & 3  Advise parents of student progress for the purpose of communicating expectations; student's achievements; developing methods for improvement and/or reinforcing classroom goals in the home environment.  Manage student behavior for the purpose of providing a safe and optimal learning environment.  Handle social/emotional issues as they arise

BBA, Business Management