- Controlling and monitoring work of sales and marketing department; led a team of 5 sales and cargo operations specialists. - Checking and supervising all quotations given by the sales team and coordinating with the airfreight team for proper planning and movement of cargo. - Air Cargo Charter and Airfreight sales and flight coordination, liaising with customers and suppliers. - Flight revenue optimization and pricing strategy, set up of tariff rates and ad-hoc rates. - Identifying and establishing interline connections, negotiating interline rates and agreements. Managing and maintaining 40 airline contracts. - Managing network development and enhancing sales growth by appointment of Cargo Sales Agents globally. - Developing and implementing company’s identity and handling advertising and marketing materials. Completed full rebranding of the company, including web-site, brochures and other materials. - Creating yearly marketing plans and calendar of activities, organizing and participating in special events and exhibitions (Air Cargo Europe, Dubai Airshow, Air Cargo China, TIACA, etc.)

- Accountable for charter sales and brokerage, submitting suitable proposals and conducting successful negotiations resulting in achieving contracts. - Responsible for flight cost calculation and airfreight rates calculation. - Successfully managing flight coordination between departments; coordinating with aircraft suppliers, ground operations and flight operations. - Managing daily tender bidding with budgets between $100,000 – $500,000. - Planning flight routing and suitable type of aircraft in accordance with cargo details, optimizing the cost. - Handling aircraft insurance and coordinating with insurance broker. - Experience with sales and operation of various types of freighter aircraft such as IL-76, AN-12, A300-B4, A300-600, B747, TU-204, etc.

- Effectively quoting air freight and charter prices, meeting client’s needs and achieving company’s sales targets. - Accepting cargo bookings and planning cargo for flights, combining organizational skills with effective communication. - Developing and managing marketing and sales database which includes client information and mailing list. - Supporting and developing client relations by arranging prospective client meetings and presenting company offers. - Participating in exhibitions, in order to promote the company’s services and to represent its best interest.

- Promoting and selling of tour packages, using marketing skills and creating attractive offers - Effectively handling customer queries and offering different options of the tours - Coordinating with tour operators, hotels and resorts and charterers in order to provide excellent customer service - Handling reservations and preparing documents for visas in a timely and efficient manner - Participating in workshops in order to remain informed and to be in touch with the latest information in the field

Business and Management, Master of Business Administration

Foreign Languages Department, Business Interpreter

International Institute of Finance, Management and Business, World Economy

EVO Publishing, Digital Marketing

IATA

IATA