• Managing a team of 8 people - designers, analysts, developers. • Managing resources, time and quality of the project • Planning, setting and prioritising tasks for the team • Communicate project status to stakeholders and key project participants • Developed B2B products for auto dealerships and holdings for online car purchase using machine learning tools to predict and provide customized offers for car buyers.

• Managing a team of 7 people - designers, developers, QA testers. • Planning, setting and prioritising tasks for the team • Business requirements gathering, process analysis • Budget and payments control • Writing project documentation • Designed, developed and implemented a solution for a big petrochemicals company to optimize the production data monitoring process

• Process analysis, process automation • Implementing Holacracy

• Initiating, implementing and leading Lean projects aimed at efficiency improvement in Operations Department branches across Ural District • Driving Continuous Improvement culture and conducting Lean training sessions • Result achieved: Р26.7 million / 31 FTE in cost reduction; trained 223 colleagues in Lean

• Led projects with multi-disciplinary teams of 3 to 4 people including clinical staff and senior management: defining scope, activity and resource planning, developing schedules and timescales, data collection and analysis, cost estimating, risk analysis, applying Lean methodologies; • Facilitated process mapping events; oversaw data collection activities; • Successfully led the redesigning of Thoracic Surgery patient pathway achieving balanced and more efficient use of resource • Result achieved: Improved utilization of the operating theatre by 12%.

• Undertook primary data collection from customers using interviews and surveys; • Designed and implemented online business process improvements and increased efficiencies • Result achieved: 7% overall sales increase, quarter-on-quarter 2012-2013.

• Offered clients the best service options to meet their business needs, provided pre-sales support • Drove a high performance customer centric culture, resulting in strong feedback from clients. • Successfully retained several key clients who were threatening to leave; worth Р3.3 mln in 2011.

• Negotiated, documented and advised corporate and individual customers/prospects on products. • Championed customer service ethos across the company.

Business School, Business Management (Marketing pathway)

Faculty of Economics and Management, Global Economy

Good e-Learning

Amnis

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