Hilton Hotels & Resorts - Rooms Division Manager - hotel in charge during GM's absence.

Hilton Hotels & Resorts - Front Office Manager (in Charge of Security) - Rebranding champion for Rooms Division and for Revenue Systems.

Marriott International, Sheraton Dushanbe Hotel - Front Office Manager(in Charge of Security) - Part of Change Crew after merger for Implementation of new standards for Property Management and Reservation/Revenue Systems as well as new security standards. Hotel In charge during GM's absence.

Starwood Hotels & Resorts, Sheraton Dushanbe Hotel - Front Office Manager (in Charge of Security) - managing, leading and developing team of 30 people. Responsible for the operation of department, training and recruitment.

Park Hyatt Jeddah - Assistant Front Office Manage Created P&P and Training materials, Scheduled and organized Front Office training plan Developed and implemented business practices for smooth operation of front office, bell stand, parking, concierges, etc. that support achievement of the hotel's goals. Ensured front desk handles billing and cash in accordance with hotel's standards. Trained and developed associates for their next role

Starwood Hotels & Resorts, Sheraton Dushanbe Hotel (pre-opening) - Deputy Front Office Manager in charge of Front Office-Preparing Front Office manning budget. Liaising with project Manager in regards of project progress and FO layout. Handling OS&E for Front Office. Preparing all SOP's, P&P's and all materials for successful opening of hotel.

Hyatt Capital Gate Abu Dhabi(pre-opening) - Assistant Manager Front Office - Overlooking Front Office operations in the absence of the Assistant Front Office Manager. Responsible for the operation of the department including guest satisfaction, training (in charge of systems training OPERA PMS, Reserve, Triton Alcatel Lucent and FCS), scheduling of all employees and all aspects of the daily operation. Monitor hotel availability and out of order rooms. Analyses the rate variance report to ensure proper room rate and revenue control. Analyses credit check report daily for possible doubtful accounts. Writing financial and incidents report.

Assistant Manager Front Office - Overlooking Front Office operations in the absence of the Assistant Front Office Manager. Responsible for the operation of the department including guest satisfaction, training (in charge of systems training OPERA PMS, Reserve, Triton Alcatel Lucent and FCS), scheduling of all employees and all aspects of the daily operation. Monitor hotel availability and out of order rooms. Analyses the rate variance report to ensure proper room rate and revenue control. Analyses credit check report daily for possible doubtful accounts. Writing financial and incidents report.

Hyatt Regency Dushanbe (pre-opening) - Guest Service Officer also in charge of Communication Centre of the Hotel (configured telecommunication system of hotel and interfacing Alcatel with other hotel management systems). Promotion to FOTL on 01.10.2009 - as GSO Handling check-in and check-out and cashier duties. As a team leader ensuring of our guests satisfaction and handling the Front Desk operation. Resolving guest complaints 2008 Summer Guardian Food Concepts, Barkers Store - Team Leader - Responsible for efficient operation of the store as a closing the business day/month, payroll. In charge of monthly stock order for the store. Managed around 10 people

for efficient operation of the store as a closing the business day/month, payroll. In charge of monthly stock order for the store. Managed around 10 people

International Faculty, Diploma

Diploma